Call your leasing agent today
1-985-898-3443
28 Park Place Drive, Covington, LA 70433
Email: leasing.covington@ibistrail.com

48-Hour Maintenance Guarantee

48-Hour Maintenance Guarantee

Our 48-Hour Maintenance Response Guarantee demonstrates our pledge that your home will be enjoyable and worry-free every day. Ibis Trail guarantees a response to your service request within 48 hours after it is received.

Guaranteed response applies to all routine interior repair items. Estimated time of repair will be given at time of response. Many maintenance requests may require longer response, such as repairs to:

  • Cosmetic finishes
  • Damage caused by residents
  • Fire or weather related damage
  • Unusual or unforeseen structural items such as settling buildings, water leaks, plumbing repairs or roof repairs
  • Pest control
  • Repairs requiring warranty work
  • Repairs requiring unusual, or difficult to obtain, parts
  • Appliances
  • Air Conditioning Units
  • Guaranttee applies Monday – Friday only. On weekends, only emergency service requests are included in this guarantee.

Ibis Trail Covington
28 Park Place Drive
Covington, LA 70433

Email: leasing.covington@ibistrail.com
Phone: 985-898-3443
Fax: 985-898-1979

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